Refund Policy

Refund policy

All sales are final. NO changes, cancellations or returns are accepted. All of our items are made to order. If you have any questions or problems with your order, please contact us immediately.

Damages and Problems
Please inspect your order upon receipt and contact us immediately via email rycraftdesigns@hotmail.com if the item is faulty, damaged or if you receive the wrong item so we can assess the problem and correct it. (You have a period of 72 hours to make any type of claim).
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The return will be valid as long as the items are in the same state in which they were received and have not been used. We will be responsible for the cost of the return shipment, reiterating that it was an error on our part, otherwise it will not proceed.

If you have a problem with your product, please do not hesitate to contact us so we can try to solve it.