Shipping Policy
Our Current Processing times is 1-3 weeks. This time frame does not include weekends or holidays.
Please note that once your order ships, USPS tends not to scan at all locations. Check the tracking number through the USPS website, if there are shipping delays or issues, please contact your nearest post office
SHIPPING TO PUERTO RICO
Shipments to PR have a more expensive cost already established by USPS. We work to provide our customers with the best options, which is why we offer 2 options for shipments that exceed 2 pounds. You decide which one you understand better (please, read the differences between each one)
- Priority Mail: This option is slightly more expensive, includes an insurance tracking number (verify more insurance information directly with USPS). This is the fastest shipping option, so your order will arrive in 3 business days (this time may vary and everything will depend on the mail)
- USPS Parcel Select Ground: This is the most economical option. With this shipping option you will get a tracking number in the same way as the previous option (it does not include insurance). This shipping option is a little slower than Priority Mail, delivery time can vary between 8 to 14 business days (this will depend on USPS).
LOST PACKAGES/DAMAGED SHIPMENTS:
We are not responsible for packages lost due to wrong addresses, please make sure you write your address correctly. Please be sure to verify your address as your order will be shipped to the address on your order confirmation/receipt. This includes Paypal addresses. If the package is returned or needs to be reshipped for any reason other than our mistake, the customer is responsible for the reshipping fees.
USPS-UPS-DHL-FEDEX failures do not reflect how we treat our customers. What happens after the shipment leaves our warehouse is beyond our control.
If your order is shipped without insurance, RY CRAFT DESIGNS is not responsible for lost, stolen or undelivered packages. We cannot replace or resend items purchased without insurance. If you would like to purchase insurance, you may do so by selecting Priority Mail.
* If your order is listed as delivered but you haven't received it yet, please allow at least a week to see if your order arrives.
We are a small, self-contained company, so these are rules, not rigid principles! Simply contact us if you need an update on the assessed submission time for your application.
Please note that once your order ships, USPS tends not to scan at all locations. Check the tracking number through the USPS website, if there are shipping delays or issues, please contact your nearest post office
SHIPPING TO PUERTO RICO
Shipments to PR have a more expensive cost already established by USPS. We work to provide our customers with the best options, which is why we offer 2 options for shipments that exceed 2 pounds. You decide which one you understand better (please, read the differences between each one)
- Priority Mail: This option is slightly more expensive, includes an insurance tracking number (verify more insurance information directly with USPS). This is the fastest shipping option, so your order will arrive in 3 business days (this time may vary and everything will depend on the mail)
- USPS Parcel Select Ground: This is the most economical option. With this shipping option you will get a tracking number in the same way as the previous option (it does not include insurance). This shipping option is a little slower than Priority Mail, delivery time can vary between 8 to 14 business days (this will depend on USPS).
LOST PACKAGES/DAMAGED SHIPMENTS:
We are not responsible for packages lost due to wrong addresses, please make sure you write your address correctly. Please be sure to verify your address as your order will be shipped to the address on your order confirmation/receipt. This includes Paypal addresses. If the package is returned or needs to be reshipped for any reason other than our mistake, the customer is responsible for the reshipping fees.
USPS-UPS-DHL-FEDEX failures do not reflect how we treat our customers. What happens after the shipment leaves our warehouse is beyond our control.
If your order is shipped without insurance, RY CRAFT DESIGNS is not responsible for lost, stolen or undelivered packages. We cannot replace or resend items purchased without insurance. If you would like to purchase insurance, you may do so by selecting Priority Mail.
* If your order is listed as delivered but you haven't received it yet, please allow at least a week to see if your order arrives.
We are a small, self-contained company, so these are rules, not rigid principles! Simply contact us if you need an update on the assessed submission time for your application.